Commitment to Excellence Through
Innovative Data Analytics
At ISM, we provide innovative solutions to tackle business challenges faced by the Malaysian Insurance Industry, with dynamic minds and brilliant expertise. We continuously strive for service excellence and push the limits of innovation, assisting our members in accelerating growth as well as transforming their business approach towards achieving their strategic goals.
Empowering Businesses with Proven Analytics
Our Services :
Automotive Business Intelligence (ABI)
Bringing the convenience of up-to-date vehicle valuation of the wide variety of makes in Malaysia.
ABI is a database for vehicle valuation, which is widely used as a benchmark during policy inception and claims. Besides current vehicle valuation, find the vehicle's new selling prices, detailed specifications and standard features through ABI. The market values are kept updated monthly to reflect vehicle depreciation accurately.
Anti – Fraud Services
Fraudulent activities significantly impact the Insurance and Takaful industry. We continuously embark on capabilities to address application and claims fraud.
Benefit from cross-industry collaboration with a platform that integrates industry-wide data. FIS helps identify potential fraudulent motor claims using state-of-the-art technology and analytical techniques. With improved fraud detection, FIS aims to reduce premium leakages, lower premiums and improve turnaround time.
Claims & Underwriting Exchange (CUE)
An integrated platform that serves as a central database for the Insurance and Takaful industry. CUE provides information that is essential for underwriting and claim processing purposes.
Gain access to numerous tools that promote underwriting at point of sale for Motor Insurance and Takaful. CUE Motor is an efficient mechanism for No Claims Discount (NCD) confirmation and detection of application fraud.
Automation of policy and claims detection is made possible with CUE A&H. Improve underwriting and claim processes with cross searches between Personal Accident, Medical and Health, Term Life and Travel Insurance business lines.
We understand the importance of customers for every business. With VIX, improve customer experience during the purchase of motor insurance by conveniently generating detailed vehicle information.
Statistics and Analytics
Our data analysis and interactive tools help companies in the Insurance and Takaful industry to find, explore and share data-driven insights in a governed environment.
Get an overview of the Insurance and Takaful industry's performance, market share and statistics. The publication is based on industry data and is shared with our member companies periodically.
An interactive internet-based Business Intelligence tool that allows our member companies to analyse their company’s performance in the industry. Modules offered include market performance, motor insurance and fire insurance. Reports are generated in a predefined format and can be downloaded for further analysis.
The Motor Rating Model is dedicated to assist with the detariffication of motor insurance. The model supports risk-based pricing by generating a risk premium based on various factors derived from industry data. Our reference rates cover private cars, motorcycles and commercial vehicles.
Our Geocoding services utilise a computational process to covert a postal address description into a location on the Earth's surface in the form of geographic coordinates. Thus, providing a precise measure of distance that enables insurers to expand their market analysis capabilities by fostering better insight to access risk location, asset planning and marketing strategy.
Information Technology
Realising the importance of IT for most modern companies, we provide reliable and proven IT services that assist in managing, storing and sharing small and large amounts of data effectively and conveniently.
We provide hosting services for servers and backup devices with complete features including infrastructure with 24/7 monitoring, vulnerability assessment and disaster recovery planning.
The Malaysia Takaful Association (MTA) utilises this application for the management of Takaful Operator's agents. This system is available via the web with automated process and real-time responses.
With CDS, Insurance and Takaful associations can upload circulars to our server and distribute the circulars to the whole Insurance and Takaful industry.
Information that Matters
MyCarInfo is our website that is available for general public. It provides all the information on the vehicles valuation and insurance including vehicle market values, No Claim Discount (NCD) information, vehicle insurance information and more.
Publication
The ISM Statistical Yearbook provides a selection of important data on the Malaysian Insurance and Takaful industry, including an analytical view of the industry’s growth & performance. This provides businesses with a comprehensive and credible source of audited General Insurance, General Takaful, Life and Family Takaful statistics.
Our Trusted Members
